Showing posts with label Silkair Singapore Airlines complain. Show all posts
Showing posts with label Silkair Singapore Airlines complain. Show all posts

Tuesday, December 08, 2009

Silkair flight to Kathmandu

Grrrrr, it's been a rather bad morning so far. Currently I am griping about a credit card booking made for my silkair/singapore airline flight. When I tried to check-in to the flight, the counter lady asked me for my American Express credit card. (Why I booked using the Amex card is really beyond me because I rarely use this card?) Anyway, since I have booked this ticket about 2 months earlier, I have paid fully for the bill. Last month, American Express wanted to charge me $160 for an annual fee so I decided to cancel it. I thought it wasn't a big deal because I have no installments and I have paid everything in full. So when the Singapore Airlines lady asked me to produce the credit card I couldn't - it was cut in half and thrown into the rubbish dump. Instead of checking with the credit card office, they made me cancel the air ticket and bought a new ticket. Imagine the trouble it will cause me? I need to wait one to two months for a refund for a ticket that I have paid for about 2 months back. Moreover, will the refund go to my American Express account? Who knows? I was fuming mad because they made such a big deal on something I have paid for. With a budget airline I might understand but with a big airline like SQ, I thought they wouldn't bother their customers with these types of hassle. Anyway, I'll have to worry about it when I get back from holidays. I hope the holidays will help me get a new perspective. Maybe it's a small lesson for me to not fuss over all the smaller things in life.